0000704: [BFS-62] UHD A/V sync does Not Match during Multi View state

ID	Project	Category	View Status	Date Submitted	Last Update

0000704	T99X171.00 SKB Eagle	SW Issue	public	2019-04-30 19:39	2019-06-18 17:59

Reporter	~~(ALTech) SB Park~~	Assigned To	(SW) Jacky Chiang	Due Date	2019-05-01 20:32
Priority	high	Severity	s1-catastrophic	Reproducibility	always
Status	closed	Resolution	fixed

Summary	0000704: [BFS-62] UHD A/V sync does Not Match during Multi View state
Description	[Test Condition] SW : 15.502.9 / WebUI : 5.0.2.83 [Test Procedure] 1) Go to Multi View 2) Check UHD Ch. (channel zapping (x), go from Multi View to UHD Screen) [Actual Result] UHD A/V sync does Not Match during Multi View state (Audio is output about 0.2-0.5 seconds earlier than Video) [Expected Result] UHD AV sync should be matched during Multi view state
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User List	~~(ALTech) Eric Kim~~ , (ALTech) Jewoo Lee , ~~(ALTech) Juyoung Park~~ , (ALTech) SY Yoon , (SW) Jacky Chiang , (SW) Kerwin Chen Username

(HW) Sean Chiang 2019-05-01 10:47 developer ~0002340	Hi SB, Can you confirm if this issue is only found in one board or some boards has the same symptom? The symptoms is happened randomly or can be duplicate every time?

~~(ALTech) SB Park~~ 2019-05-01 21:16 developer ~0002349	Hi Sean. sorry. this issue belongs to Jackey. this is my mistake. I'll change you to Jackey

(ALTech) SY Yoon 2019-06-18 17:59 developer ~0002733	It fixed, but UHD channels will not support multiview.

Date Modified	Username	Field	Change
2019-04-30 19:39	~~(ALTech) SB Park~~	New Issue
2019-04-30 19:39	~~(ALTech) SB Park~~	Status	new => assigned
2019-04-30 19:39	~~(ALTech) SB Park~~	Assigned To	=> (HW) Sean Chiang
2019-04-30 19:40	~~(ALTech) SB Park~~	Issue Monitored: (ALTech) SY Yoon
2019-04-30 19:40	~~(ALTech) SB Park~~	Issue Monitored: (ALTech) Juyoung Park
2019-04-30 19:40	~~(ALTech) SB Park~~	Issue Monitored: (ALTech) Jewoo Lee
2019-04-30 19:40	~~(ALTech) SB Park~~	Issue Monitored: (ALTech) Eric Kim
2019-05-01 10:46	(HW) Sean Chiang	Issue Monitored: (SW) Jacky Chiang
2019-05-01 10:47	(HW) Sean Chiang	Issue Monitored: (SW) Kerwin Chen
2019-05-01 10:47	(HW) Sean Chiang	Note Added: 0002340
2019-05-01 21:16	~~(ALTech) SB Park~~	Note Added: 0002349
2019-05-01 21:16	~~(ALTech) SB Park~~	Assigned To	(HW) Sean Chiang => (SW) Jacky Chiang
2019-06-18 17:59	(ALTech) SY Yoon	Status	assigned => closed
2019-06-18 17:59	(ALTech) SY Yoon	Resolution	open => fixed
2019-06-18 17:59	(ALTech) SY Yoon	Note Added: 0002733